# Terms of Service

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**Review:** To ensure your safety while using DealDaddy, please make sure to read and follow the terms below.
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## 1. Escrow Protection

DealDaddy locks funds in escrow until both parties confirm completion. Funds are only released when both parties approve or a resolution is made by admin.

## 2. User Responsibility

While using this service, it is your responsibility to:

* Carefully read and acknowledge all prompts provided.
* Ensure that all transaction details — including network, address, and amounts — are correct.
* Maintain the security of your own account.

We are not liable for losses caused by user error or compromised accounts. Such mistakes may result in the permanent loss of cryptocurrency or other digital assets.

## 3. Fees

* A 2% escrow fee applies per deal (minimum $1).
* blockchain network fees.

## 4. Refunds & Disputes

Refunds are only possible if a dispute is opened and resolved in favor of the buyer or seller. Admin decisions are final.

## 5. Prohibited Use

* Money laundering
* Fraudulent activity
* Use of stolen accounts or assets

## 6. User Guarantee

We guarantee the safety of all funds while they are in our direct possession. If a bot-related error causes a loss, users will be compensated at a 1:1 rate. However, **losses caused by user mistakes are not eligible for reimbursement**.

## 7. Warranties

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Tip: Include clear timeframes and conditions when agreeing to warranties to avoid misunderstandings.
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Any warranties offered must be clearly stated and agreed upon **before** a deal begins. Once a warranty is in place, the escrowed funds will remain locked in the bot until the agreed warranty period has ended.

Staff reserve the right to void a warranty if it is found to violate the Terms of Service or be unfairly structured.

## 8. Deal Cancellations

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Delays or inactivity without communication may impact dispute outcomes.
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It is the responsibility of both the buyer and seller to remain active and responsive throughout a deal. In the event of a dispute, staff may release the escrowed funds to the party they deem appropriate **if the other party has failed to respond within 24 hours**. 

Intentionally refusing to cancel a deal without valid reason may result in moderation or disciplinary action.


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